Privacy Policy

ckt444 operates the online gaming and sports betting platform accessible at ckt444.app ("the Platform"). For the purposes of this Privacy Policy, ckt444 is the data controller responsible for the personal information you provide when using the Platform.

If you have any questions about this Policy, wish to exercise any of your data rights, or need to report a privacy concern, you can contact our Data & Privacy team at:

• Email: [email protected] (plain text — not a clickable link)
• Response target: Within 10 Bangladesh Standard business days of receipt.

This Policy applies to all users of ckt444.app regardless of their location within Bangladesh, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

ckt444 collects personal data through several channels. The categories of data we collect and the typical source of each are set out below:

We do not knowingly collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data) unless it is strictly necessary for a specific compliance purpose, in which case we will notify you explicitly at the point of collection.

ckt444 uses the personal data we collect for the following purposes, each supported by a lawful basis:

• Account creation and management: To register your ckt444 account, verify your identity and age (21+ requirement), maintain your account settings and preferences, and process your login credentials securely.
• Payment processing: To facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Transaction records are retained for financial audit and dispute resolution purposes.
• Bonus and promotion management: To determine your eligibility for welcome bonuses, reload offers, and seasonal promotions, and to calculate wagering requirement completion.
• Responsible gaming compliance: To monitor your gaming activity for signs of problem gambling, apply any self-imposed deposit limits or self-exclusion periods you have set, and communicate welfare-related messages where appropriate.
• Fraud prevention and platform security: To detect and prevent unauthorised account access, collusion, bonus abuse, money laundering, and other activities that violate our Terms & Conditions or applicable law.
• Customer support: To respond to your queries, resolve complaints, and provide assistance related to your account, transactions, or gameplay.
• Platform improvement: To analyse aggregated, anonymised usage patterns in order to improve the ckt444 user experience, game selection, and platform performance.
• Legal and regulatory compliance: To comply with any lawful request for information from a relevant government authority or court of competent jurisdiction.

ckt444 does not sell your personal data to any third party. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy frameworks and security certifications.
• Game content providers: Studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive an anonymised session token to authenticate your game session. They do not receive your full identity or financial data.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers may receive your identity documents and personal details during the account verification process. These providers are contractually bound to use your data only for the purpose of verifying your identity on behalf of ckt444.
• Legal and regulatory authorities: ckt444 will disclose personal data to government authorities, law enforcement agencies, or courts of competent jurisdiction where required to do so by law, court order, or regulatory obligation. We will notify you of any such disclosure where we are legally permitted to do so.
• IT and platform security providers: Service providers responsible for hosting, maintaining, and securing the ckt444 platform infrastructure may have access to platform data as part of their contracted service. These providers are bound by strict confidentiality obligations.

Any third party with whom we share personal data is required to treat that data with the same level of protection that ckt444 applies, and is prohibited from using your data for any purpose other than the specific purpose for which it was shared.

ckt444 retains your personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the lifetime of your ckt444 account and for a minimum period of five (5) years following account closure, to support potential dispute resolution and regulatory audit requirements.
• Transaction and financial records: Retained for a minimum of seven (7) years following the date of the transaction, in line with standard financial record-keeping obligations.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure or the completion of any associated investigation.
• Customer support communications: Retained for three (3) years from the date of the last communication in a given support thread.
• Technical and usage logs: Retained for up to ninety (90) days for security monitoring purposes, after which they are anonymised or deleted.

When data is no longer required under any applicable retention schedule, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

ckt444.app uses the following categories of cookies and tracking technologies:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your account preferences, and enable core features such as the game lobby and account dashboard. These cookies cannot be disabled without breaking the Platform.
• Analytics cookies: ckt444 uses anonymised, first-party analytics to understand how players navigate the Platform — which sections are most visited, where players encounter difficulties, and how the site performs on different device types. No identifiable personal data is transmitted to analytics systems.
• Security cookies: Short-lived tokens used to detect and prevent fraudulent sessions, CSRF (Cross-Site Request Forgery) attacks, and automated bot activity.

ckt444 does not use third-party advertising cookies, cross-site tracking pixels, or social media retargeting tags. You can manage or block cookies through your browser settings (Chrome, Firefox, Samsung Internet, UC Browser, etc.) without losing access to the Platform, though some features may behave differently with cookies disabled.

As a ckt444 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request" and your registered account details:

• Right of access: You may request a copy of all personal data ckt444 holds about you. We will provide this in a readable format within 10 Bangladesh Standard business days.
• Right to rectification: If any of the personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You may request that we delete your personal data and close your account. Note that we may be required to retain certain financial and identity records for the mandatory retention periods outlined in Section 5 above, and erasure requests will be fulfilled to the extent permitted by those obligations.
• Right to restriction: You may request that we temporarily restrict the processing of your personal data while a dispute or correction request is being resolved.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to the use of your personal data for direct marketing communications at any time. To unsubscribe from promotional emails or SMS messages, follow the unsubscribe instructions included in those communications or contact our support team.

ckt444 will respond to all valid data rights requests within 10 Bangladesh Standard business days. In cases of exceptional complexity, we may extend this period by a further 20 days, in which case we will notify you of the extension and the reasons for it.

ckt444 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption on all data transmissions between your device and ckt444.app.
• Encrypted storage of sensitive account data, including hashed and salted password credentials.
• Role-based access controls ensuring that only authorised ckt444 personnel can access personal data, and only to the extent required for their specific job function.
• Regular internal security reviews and vulnerability assessments of Platform infrastructure.
• Intrusion detection systems and real-time monitoring for anomalous account activity, automated bot access, and brute-force login attempts.
• Contractual security obligations imposed on all third-party providers who process ckt444 player data.

While ckt444 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own account login credentials. If you believe your account has been accessed without authorisation, contact [email protected] immediately.

ckt444 is strictly an adult gaming platform. We do not knowingly collect personal data from any individual under the age of 21. Our registration process includes an age declaration requirement, and we conduct identity and age verification checks on accounts before processing withdrawals or activating full account functionality.

If ckt444 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, any deposits will be returned to the originating payment method, and all associated personal data will be deleted from our systems within five (5) Bangladesh Standard business days. If you are a parent or guardian and believe that your child has registered an account on ckt444, please contact us immediately at [email protected].

ckt444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes to this Policy, we will notify active account holders via the email address registered to their ckt444 account and display a prominent notice on the Platform homepage.

The version number and effective date displayed at the top of this page always reflect the currently operative Privacy Policy. We encourage you to review this page periodically. Your continued use of ckt444.app after an updated Policy comes into effect constitutes your acceptance of the revised terms.

If you do not accept the revised Privacy Policy, you should cease using ckt444 and may request the closure of your account and the return of your verified Player Balance by contacting [email protected].